How to Transition Journey Users in ADMS
**Only for Non-SSO organizations
Step 1 - Log into admin account, and select Administration tab.
Step 2 - Select Transition Users.
Step 3 - Select Product (Navigator/Journey).
*Navigator is middle school/high school students. Journey is college students/adult users.
Step 4 - Select Criteria.
*We recommend just using the Graduation Year to find the list of students.
Step 5 - You can select the plus symbol to expand the graduation years so you can select which grade(s) you need.
Step 6 - Once you have chosen your criteria, click the Search button at the bottom and you will get a list of the users. Check the box next to the accounts you need to transition out.
Step 7 - Once you have selected the accounts on the first page, type in the required Activation Code and select Apply to transition the selected accounts out.
*Activation Code shown is not an active code and should not be applied in actual use. If you do not have an activation code, please contact Kuder Client Engagement.
Step 8 - If you have multiple pages of accounts to transition, you will need to select the accounts you need, and apply the activation code one page at a time.
Customer Support
Available Monday – Friday, 8:00 a.m. to 5:00 p.m., CST.
Call us at 877.999.6227
Email support@kuder.com