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Admins: How to Transition Journey Users in ADMS

Transitioning users allows you to move accounts out of your database.

Updated over 2 weeks ago

How to Transition Journey Users in ADMS

**Only for Non-SSO organizations

Step 1 - Log into admin account, and select Administration tab.

Step 2 - Select Transition Users.

Step 3 - Select Product (Navigator/Journey).

*Navigator is middle school/high school students. Journey is college students/adult users.

Step 4 - Select Criteria.

*We recommend just using the Graduation Year to find the list of students.

Step 5 - You can select the plus symbol to expand the graduation years so you can select which grade(s) you need.

Step 6 - Once you have chosen your criteria, click the Search button at the bottom and you will get a list of the users. Check the box next to the accounts you need to transition out.

Step 7 - Once you have selected the accounts on the first page, type in the required Activation Code and select Apply to transition the selected accounts out.

*Activation Code shown is not an active code and should not be applied in actual use. If you do not have an activation code, please contact Kuder Client Engagement.

Step 8 - If you have multiple pages of accounts to transition, you will need to select the accounts you need, and apply the activation code one page at a time.


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