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Educators: How to Find Student Usernames & Generate Temporary Passwords

Educators: How to Find Student Usernames & Generate Temporary Passwords

Instructions on how educators can find student usernames and generate temporary passwords for manual student accounts.

Updated over 3 weeks ago

If a student has forgotten their username or password, educators have tools within their Navigator for Admin account to help.

How to Find Student Usernames

  1. Select Organize Students and Groups on the left-hand menu

  2. Select Student List

  3. Filter for the Student Name (Do not select the student)

  4. The username is located in the center column of the student list table

  5. Double click the username to copy or download the student list as a CSV file


How to Generate a Temporary Password for a Student Account

Note: The following steps are only applicable if your school uses manual registration. If Clever or ClassLink is used, please contact your school's SSO administrator.

  1. Select Organize Students and Groups on the left-hand menu

  2. Select Student List

  3. Filter for the Student Name and select the student

  4. Select the Student's Name

  5. Select the Generate Password button in the top right of the general section

  6. Provide the randomly generated password to the student for login

  7. After login, the student will be prompted to create a new password


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